Shipping policy

Shipping Policy

Processing time

Every item is made to order, just for you — so please allow 3-5 business days for us to work our magic before your order ships.

Estimated delivery times

Once it's on its way, expect delivery within 3–8 business days. And here's a fun fact: Canadian orders are printed and shipped from Canada, U.S. orders are printed and shipped from the U.S. Nothing crosses the border — so no surprise customs fees waiting for you at the door. You're welcome.

(In the rare case of a stock outage, we may ship from an alternate location — but we'll always keep it as close to home as possible and let you know before we make this kind of a change.)

The fine print (we'll keep it short)

We'll do everything we can to get your order to you on time, but once it leaves our hands, it's in the wild. Weather, carrier delays, busy seasons, and the occasional cosmic inconvenience can all affect delivery times. We can't be held responsible for delays outside of our control — but if something seems seriously off, reach out and we'll do our best to help.  You'll find us by email at info@jaggededgedesign.ca